Mô tả công việc

General:
o To assist in effective payroll control through a flexible work force maximizing utilization of part time employees and close cooperation
with another department in the hotel.
o To participate in the formulation of the annual operating budget in determining outlet projected revenues and expenses, operating
equipment and FF&E requirements in line with the compilation of the annual operating budget.
o To strictly adhere to the established operating expenses and that all costs are controlled.
o In the absence of the Front Office / Assistant Front Office Manager.
o To obtain and account for the correct room revenue.
o To ensure that all room rate, guest data is posted and correct into the hotel property management system.
o To account for all rooms related rebates for the day.
o To identify and correct any errors.
o To ensure that all room discrepancy is check and follow-up.
o To ensure that guest history is maintained accurately and up-to-date.
o To assist the Front Office / Assistant Front Office Manager in efficiently managing the department according to the established concept
statement providing a courteous, professional, efficient and flexible service at all times, following Fusion’s Standards.
o To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned tasks to the
standard set, which is reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
o To assign responsibilities to subordinates implementing multi-tasking principle and to check their performance periodically.
o To maintain a pool of qualified part time employees in conjunction with the Human Resources Department.
o To implement a flexible scheduling based on business patterns.
o To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
o To assist in conducting monthly inventory checks on all operating equipment and supplies.
o To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
o To conduct daily pre-shift briefings to employees on rooms occupancy, arrival & departures, functions / event and special attention that
is needed.
o To liaise with housekeeping and other related department on daily operation.
o To have a thorough understanding and knowledge of all Rooms related service and product and upsell alternatives.
o To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate
solution can be found and assure follow up with guests.
o To establish a rapport with guests maintaining good customer relationship.
o To ensure that the cashiering procedures are strictly adhered to.

Quyền lợi được hưởng

Thu nhập: mức lương cạnh tranh sẽ trao đổi trực tiếp qua phỏng vấn.
5 ngày làm việc 1 tuần, nghỉ 2 ngày 1 tuần.
Làm việc 8h mỗi ngày bao gồm cả thời gian nghỉ giữa ca.
Được đóng đầy đủ BHYT, BHXH đủ lương.
Phụ cấp ăn ca tại căng tin nhân viên
Gửi xe máy miễn phí trong tòa nhà Saigon Centre/ Takashimaya shopping Mall.

Yêu cầu công việc

Ít nhất 2 năm kinh nghiệm ở vị trí tương đương
Giao tiếp tốt, có tổ chức và có động lực làm việc.
Năng động, sáng tạo và tự chủ.