Mô tả công việc

- Responsible for checking in guests and checking out procedures. Run End of day process/night audit process on the property
management software.
- Manage guest’s account and informatio in the system.
- Answer any complaints that guests may have during the night.
- Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial
records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
- Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges
and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
- Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by front desk
cashier and agents. Monitors the current status of coupon, discount, and other promotional programs

Quyền lợi được hưởng

- Social insurance, Health insurance and Unemployment as per State stipulation
- Competitive salary
- Dynamic and professional working environment, chance to study and career development
- English training courses provided.

Yêu cầu công việc

- At least a year of experience in similar position perferably in hospitality business
- Computer literate
- Excellent English language skills
- Good health, pleasant personality and neat appearance
- Able to cope with pressure