Mô tả công việc
In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
Supervise cash handling and banking procedures
Prepare daily banking and cash flow reports
Establish and instruct staff in cash security procedures
Deal with irregular payments
Supervise the maintenance of service equipment
Monitor standards of guest facilities and services
Control stock and monitor security procedures
Assist with menu and wine list creation
Supervise functions
Supervise outlet service
Works with Superior on manpower planning and management needs
Works with Superior in the preparation and management of the Department’s budgetQuyền lợi được hưởng
Competitive salary and benefits package
International training opportunities and career development
Dynamic and international working environment
Other benefits as per Hotel policiesYêu cầu công việc
Required Skills:
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the
Company.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
Problem solving and training abilities.
Qualifications:
Diploma in Hotel Management, Food & Beverage, or related field.
Experience:
2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.
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