Mô tả công việc

Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to Guest Relations Manager when needed
Record information in the logbook daily
Ensure compliance with health and quality standards

Quyền lợi được hưởng

• Stable income
• The company supports accommodation and 3 meals / day
• Support home visit allowance
• Support allowance to move to work in Con Dao
• Vacation leave, working hours an

Yêu cầu công việc

- English communication is quite good
- Good communication and management skills
- Experience in working at a position equivalent to 1 year
- Be careful, hard working
- Withstand the pressure of work