Mô tả công việc

Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to s standards and procedures.
Replenishes guest supplies.
Ensures guest services specified by supervisor and guests requests are promptly and
Reports damage or malfunction in hotel rooms to supervisor. and repair...
Maintains equipment in proper state of cleanliness
Maintains a section room report.
Maintains a daily room checklist.
Meets with supervisor and takes on daily assigned tasks.
Reports and submits lost and found articles to superior immediately.
Anticipate guest needs, handle guest enquires, and solve problems
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
Assist guests and escort them to locations within the hotel at their request
Report guest complaints to supervisor immediately.
Reports unusual behavior/activities on floors to supervisor
Records room status in allocated section accurately.
Adheres to personal grooming and hygiene standards.
Attends meetings and training sessions as required.
Creates and maintains floral arrangements.
Carries out valet services when required including delivery of linen or processing laundry orders.
Creates a positive hotel image in every interaction with internal and external customers.
Actively participates in organized meetings.
Performs other task assigned based on the hotel needs or requirement

Quyền lợi được hưởng

13th salary, service charge, full insurance, healthcare plan and 24 hours insurance
A lot of opportunities for training, development and internal promotion
1.5 days off/week
Great discount on room rate and F&B for associates, family and friends

Yêu cầu công việc

Job knowledge/ skill:
Polite, courteous and helpful.
Able to priorities requests effectively.
Must be organized and structured.
Education: Graduate at least from high school (housekeeping certificate is preferred)
Experience: Experience in housekeeping department in 1 year at the same position is preferred.
Additional skill required:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with
customers, employees.
Able to speak in Basic English.