Mô tả công việc

- To settle up or receive documents transferred to Reception from other depatments
- To participate in safeguarding security in the hotel, to check up door lock…
- To thoroughly understand all procedures of installing technical equipment in the hotel and to use them for safety purposes only
- To handover all done work and the results for staff on day-shift to follow up and handle
- To make a brief report of activities taking place at night and a list of room status every day
- To prepare all tasks needed for welcoming guests on the next day
- To process late check- in and early check-out and any other tasks related to Reception
- To maintain the coordination with other departments in serving guests along with security issues in the hotel
- To keep tools and equipment at Reception counter clean, tidy and well-operated.
- To guarantee all coplaints of night guests are handled absolutely, otherwise handover to staff on moring shift to continue

Quyền lợi được hưởng

Provision of uniforms and meal allowances
Professional working environment
Entitlement to insurance as per laber law
In addition to the basis salary, entitlement to monthly service charges even during probationary period.
11 public holidays and 12 annual leave days per year
Tet and holiday bonuses
Attending employee events such as Employee Recognition Day,…

Yêu cầu công việc

Professional grooming and manners
Proficient English communication skills
Enthusiastic, energetic, honest
Certification or relevant field of study related to tourism, services