Mô tả công việc

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to
the start of operation
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks
assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone
calls or email on a daily basis
• Take food and beverage orders according to guest’s requirements and preferences
• Deliver food & beverage services in accordance to departmental standards and procedures
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining
venue when outlet is full
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to
management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required

Quyền lợi được hưởng

Take 2 days off/week
100% social insurance payment based on salary from the first day of work
Employee benefit card offering discounted rates in Accor Hotels worldwide
Develop your talent through learning programs by Academy Accor
Opportunity to grow within your property and across the world
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

Yêu cầu công việc

• Minimum College education
• Certificate in Food & Beverage will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Excellent reading, writing and oral proficiency in English and Vietnamese language
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations

Thông tin khác

- Gửi hồ sơ trực tiếp trên trang web Hotelcaree.vn
- Điền mẫu đơn ứng tuyển tại phòng Nhân Sự: Khách sạn Mövenpick Hà Nội Centre – 83A Lý Thường Kiệt, Hoàn Kiếm, Hà Nội
- Mọi chi tiết xin vui lòng liên hệ với Phòng Nhân sự (024.38222800 – Máy lẻ 6503) trong giờ hành chính từ thứ 2 đến thứ 6 hàng tuần