Mô tả công việc

- Be responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
- Greet all guests at all times in a friendly and helpful manner and attempts to learn and use guests name at every opportunity
- Cashes hotel guests personal and travelers checks and assists with currency exchange
- Attends to guests complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
- Do everything possible to ensure that the guests depart the resort with a positive impression of hotel service Performs the audit balances and prepares all works for audit in an orderly fashion

Quyền lợi được hưởng

- 100% salary & service charge in 2 months of probation
- Mandatory insurances in accordance with Vietnamese Law
- Accidental insurance 24/24
- Annual leave from 14 days, 2 days off per week
- Provided uniform, duty meal and transportation
- Shared accommodation (applied for non Danang residents)
- HealthCare insurances for loyalty team members
- IHG brand standard training
- Other benefits as per the company/ IHG policies

Yêu cầu công việc

- Fluent in English
- Good communication skill
- Good at problem handling