Giới thiệu

Hospitality professional with 25+ years of experience across General Management, hotel operations, F&B leadership, pre-opening and hotel setup. Experienced with international branded hotels, resorts and independent properties, with hands-on expertise in business planning, budgeting, revenue and profit management, SOP development, recruitment, training and service quality. Strong experience working with owners and investors, combining operational discipline with a practical understanding of people, guest experience and business performance.